Digital Awareness DL-00-A02

Exam: Digital Awareness    |    Exam Version: DL-00-A02    |    Status: ACTIVE


This course and its milestone exam develop and assess essential skills for using digital technology confidently, safely, and responsibly. You'll learn to:

  • Use digital devices, software, browsers, and file-management tools confidently
  • Find, assess, organise, and share digital information effectively
  • Safeguard personal information and maintain a responsible online presence
  • Communicate appropriately and respond safely to online risks
  • Resolve common technical problems and strengthen digital proficiency

By earning the Digital Awareness credential, candidates take an important step towards digital fluency. They gain practical skills for engaging with technology confidently and responsibly in personal, educational, and professional settings.


Milestone exam details:

  • 28 questions, including single-select, multi-select, and dropdown or matching questions
  • 40-minute time limit
  • Passing score: 65%
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Exam Syllabus

Last updated: September 16, 2025

Aligned with Exam DL-00-A02

  • Identify the uses of digital technologies in daily tasks.
  • Analyze the strengths and weaknesses of digital technologies.
  • Demonstrate effective tools for personal scheduling, communication and productivity.
  • Identify the functions and roles of internal and external hardware components, including storage devices, memory modules, printers, scanners and displays, in the context of installing, diagnosing and troubleshooting hardware issues.
  • Demonstrate secure connections and reliable search methods.
  • Evaluate platform usability, content credibility and security.
  • Apply strategies for responsible consumption and sharing.
  • Demonstrate efficient content organization.
  • Describe common types of digital content (e.g., audio, video, image, text, applications) and identify typical file formats associated with each.
  • Compare platforms and methods for accessing, organizing, and consuming digital content across devices.
  • Identify key milestones in the evolution of digital technologies and their societal impact.
  • Analyze ethical considerations arising from the use of digital technologies.
  • Propose guidelines for the responsible use of digital tools and platforms.
  • Demonstrate how to build and maintain a positive digital presence by managing online profiles.
  • Explain strategies for protecting digital identity and safeguarding reputation online.
  • Understand what intellectual property is in the context of digital content, explain differences between Public Domain, Fair Use, Creative Commons, and copyright.
  • Identify and apply ethical and legal guidelines for using and sharing copyrighted digital content, information, applications, software and other digital resources responsibly.
  • Identify key skills required for digital proficiency.
  • Demonstrate the use of tools to enhance digital skills.
  • Analyze methods for improving digital proficiency.
  • Develop a plan for continuous growth in digital proficiency.